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reasons for establishing Resi Body Corporate

Our History & Beginnings

Resi Body Corporate was founded by Alex after he bought an apartment and experienced firsthand the frustration that many owners face with owners corporation managers. Issues went unresolved and communication was unclear (or usually non-existent). Owners weren’t given any options, they were simply told how things were going to be.

Inspired to create something better, Alex built Resi with a clear purpose: to educate and empower owners. Instead of telling people what to do, Alex had the vision that Resi would explain the options available, share what works (and what doesn’t), and help owners make confident, informed decisions.

At Resi, it all comes down to peace of mind: knowing your townhouse estate is in good hands, with a team that genuinely cares about doing things properly.

meet our team

resi company values

Strata Managers That Make Owning Homes Feel Easy

With 49+ 5-star Google reviews, Resi Body Corporate is not your typical strata management company, and we’re proud of that. We believe that great owners corporation management starts by seeing things from our clients’ perspective. It’s not just a townhouse estate, we know it’s our owners’ homes and investments.

We know that as an owner, you want responsiveness, trust, and expertise. A manager who gets things done, communicates clearly and knows how to navigate complex issues with confidence. That’s why we’ve built our entire approach around being proactive, reliable, and easy to work with.

view case studies

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We’re Accountable & We Deliver

No lock-in contracts, no excuses, just a reliable service you can count on. If we say we’ll do something, know that we follow through. We know you have a choice, and we work hard to earn your trust every step of the way.

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We Educate, Not Just Manage

Our role is to make strata easy to understand. We view questions as an opportunity to help owners feel more informed and empowered. Whether it’s a simple query or a complex issue, we take the time to explain things clearly and concisely

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We Plan With Owners In Mind

We help owners make informed decisions that protect and grow the value of their townhouse estate. We’re upfront about costs and explain why smarter, long-term solutions can often save more money than the quick and cheap fix.

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We Keep You In The Loop

We believe in open and transparent communication. You’ll never be left wondering where things stand. Whether it’s an update, a decision, or a delay, we keep you informed, with clear explanations and no surprises.

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We’re Easy To Work With

We’re approachable, down-to-earth and easy to talk to. No technical language and no fluff, just strata managers who are focused on getting things done and delivering on our promises.

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We Know Our Stuff

Strata is complex, and we love learning more about it. From compliance to maintenance to dispute resolution, we’re ready and willing to guide you through it with confidence.

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Melbourne townhouse strata specialists

Townhouse Specialists, Townhouses Only

We’ve made the deliberate choice to specialise in townhouses, which gives you a better, more focused service. Townhouses have different needs to apartments, and by narrowing our scope, we can streamline our processes, reduce complexity internally and ultimately spend more time where it counts – delivering value to our owners.

Unlike apartments, which come with complex infrastructure like lifts, shared roofs, car stackers and basement access, townhouse estates are more straightforward to manage. This means that we won’t be splitting our attention between urgent apartment issues and your townhouse estate. We’re not taking juggling calls about a 40 apartment building with no hot water, we’re completely focused on you.

It also means that our staff training can be faster and more consistent, keeping our team sharp and ensuring that everyone you talk to at Resi is knowledgeable, reliable and on the same page. With a portfolio split between apartments and townhouses, our focus would always be split between the two.

At the end of the day, we wouldn’t be able to provide that 5-star level of service that we believe owners deserve. Our goal is to stay efficient, responsive, and genuinely committed to helping you improve the value of your townhouse estate.

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Body corporate manager meeting townhouse owners and understanding their concerns

body corporate contracts Are a thing of the past

What’s The Issue With Lock-In Contracts?

In our experience, contracts only exist to protect management companies, not owners. Long-term contracts don’t guarantee good customer service, they just give companies excuses to prevent owners from changing when they’re ready to make the switch. Even worse, they use it as an excuse to take more money from owners – we’ve seen companies tell owners that they’re entitled to the entire owners corporation fees until the end of the contract term (which is a complete lie)!

Resi offers month-to-month contracts so that:

  • We continually provide an exceptional level of customer service to our clients
  • You can vote with your feet if we don’t deliver on our promises
  • We are upfront and transparent about everything happening at your townhouse estate

If you are stuck in a contract and want to change, it’s a lot easier than you think. Get in touch with us today to find out how we can make it easy for you.

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Featured Case Studies

Our Strata Success Stories

At Resi, we make it easy for you to change body corporate managers. We also know that the real work starts after we’ve been appointed when we are tasked with resolving those long-standing issues. Have a read of some of our case studies and examples of what we’ve been able to do to help improve these townhouse estates.

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Maintenance & Repairs Case Study
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Insurance Claim Case Study
Townhouse estate showing driveway and common garden areas in body corporate

Parking Case Study
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Embedded Network Case Study
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Financial Management Case Study
Townhouse estate showing driveway and common garden areas in body corporate

Change Of Manager Case Study

We changed to Resi and I have been amazed by the difference. We are now dealing with a professional and honest body corporate manager. 100% trust these people, they have us in their best interests and not their own pockets.

Jo, Officer

After switching to Resi Body Corporate, our property is well managed. They provide professional advice and recommendations to the owners. Our issues are promptly addressed and resolved.

Tong, RINGWOOD

Body corporate managers doing site inspection of body corporate townhouse estate