Our Story

reasons for establishing Resi Body Corporate

Our History & Beginnings

Resi Body Corporate was founded by Alex after he bought an apartment and experienced firsthand the frustration that many owners face with owners corporation managers. Issues went unresolved and communication was unclear (or usually non-existent). Owners weren’t given any options, they were simply told how things were going to be.

Inspired to create something better, Alex built Resi with a clear purpose: to educate and empower owners. Instead of telling people what to do, Alex had the vision that Resi would explain the options available, share what works (and what doesn’t), and help owners make confident, informed decisions.

At Resi, it all comes down to peace of mind: knowing your townhouse estate is in good hands, with a team that genuinely cares about doing things properly.

meet our team

Fixed fees align our interests with our clients

The Fee Structure Behind A Trusted Relationship

Our fixed-fee model does more than provide cost-certainty to our clients, it aligns incentives between a strata manager and the owners they serve. Our managers are invested in the outcome, not the hours spent managing issues. This means that we can focus on matters as they arise and keep the townhouse estate running smoothly.

For townhouse owners and committees, this matters. The relationship owners actually want with their strata manager is straightforward: clear advice, transparent costs, and someone who treats their property like it matters. A fixed-fee structure creates the conditions for that relationship to exist.

Put simply, the core work involved in managing a townhouse estate is part of our management fee, including:

• Conducting routine site inspections
• Managing standard maintenance and repairs
• Preparing and sending standard and special fee notices
• Arranging and chairing annual general meetings, and sending any notices and minutes following the meeting
• Responding to day-to-day enquiries and administration

Trust in strata management isn’t built by saying yes to everything. It’s built by giving clear advice, especially when it’s difficult, and having the judgement to push back when it protects the interests of the owners corporation. The best strata managers help owners make better decisions about the townhouse estate they live and invest in.

what we do

Strata Management that goes beyond administration

Practical Advice That Helps Committees Make Better Decisions

In owners corporation management, the safest path for a manager is often to quote the relevant legislation, present the options, and leave the committee to decide what to do. It limits liability, but it also means important decisions land on volunteers who never expected to become experts in strata management. The result is familiar to many owners: long discussions, circular debates, and issues that sit unresolved for far too long.

We take a different approach. When an issue is raised, we take the time to understand what is actually happening and what will resolve it. The committee then receives a clear recommendation:

• What we believe should be done
• Why it will work
• Why other options are unlikely to achieve the result everyone is looking for

Making our advice clear and explicit means that we take responsibility for it, rather than leaving committees to work it out on their own.

The committee still makes the decision, that responsibility always sits with them. The difference is that they are making it with informed guidance rather than simply reviewing a summary of competing opinions.

Our accountability matters after the decision is made as well. When owners have questions later, they usually come to us. Because the committee made its decision with a clear recommendation and reasoning behind it, we are able to explain how the outcome was reached and stand behind the advice we provided.

get in touch