What did Resi Body Corporate change in the first 6 months?
Emergency help line for urgent after-hours repairs
Resi Body Corporate has a 24 hour emergency hotline for any urgent repairs that occur after business hours. Owners used the hotline when a vehicle drove into the concrete fence and damaged the water meters for all the units.
Resi coordinated the repairs with the emergency contractor and South East Water to ensure the water service was returned to owners before the day ended.
The Resi manager negotiated with the private waste company for the bins to be cleaned regularly. With the bins being cleaned, residents were more willing to store their bins in their garage and not on common property.
The common garden areas were neglected when Resi Body Corporate was appointed as the new manager. We arranged for quotes from alternative caretakers, some who we trusted based on feedback from other similar properties.