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Body corporate managers conducting site inspection at townhouse estate

We make it easy to change owners corporation managers

Proactively Facilitating A Smooth Transition To New Strata Management

The strata committee at this townhouse estate was approaching the end of their five-year management contract, and they weren’t willing to let it roll over. Owners’ concerns had gone unheard and the owners corporation manager’s responsiveness had fallen well short of expectations. They ran a competitive tender and appointed us as the new manager. When the outgoing manager called a special general meeting to reappoint themselves, we were already prepared by spending the weeks prior speaking with owners individually, hearing their experiences firsthand and understanding what they actually wanted.

Over 35 owners attended that meeting and backed the committee’s decision. Not because we pushed them to, but because they’d already been heard. We don’t assume what’s best for owners before listening to them, and we don’t push through changes unless owners genuinely want them.

read our GUIDE TO CHANGING STRATA MANAGERS

Townhouse estate showing driveway and common garden areas in body corporate

managing complex repairs decisions through committee meetings

How Regular Committee Meetings Lead to Better Decisions on Major Repairs

For most townhouse estates, decisions are made by email, a practical approach that respects committee members’ time while keeping the estate running. But for larger, more complex developments, committee meetings serve a different purpose: they allow decisions that genuinely require discussion to be made quickly and thoroughly, without the delays and miscommunication that email threads can create.

We recently managed a driveway restoration project for an estate of over 200 lots, where damaged pavement had created active hazards. Rather than circulating contractor reports and tender documents by email where key details get buried or missed, the committee reviewed everything together in a single one-hour meeting. Members could ask questions, ask any follow ups and reach a clear decision. When we then presented to all owners at the annual general meeting, we could walk them through the full process behind reaching the outcome. This gave owners trust and confidence that the decision had been made carefully and in their interest.

our story

Professional body corporate managers, great service and good communication.

Arjan, PORT MELBOURNE

Body corporate managers doing site inspection of body corporate townhouse estate